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FAQs

Find answers to common questions about ordering, shipping, and returns. If you can’t find what you’re looking for, our support team is ready to help.

Yes, we provide full OEM/ODM services. You can customize logos, colors (Pantone available), materials, packaging, and product design based on your brand requirements.

Our MOQ is flexible depending on the product category. For regular items, small trial orders are accepted to help you test the market.

Yes, samples are available. Standard samples can be shipped within 3–7 days. For customized samples, production time may vary depending on the requirements.

Mass production usually takes 20–35 days depending on the quantity and customization details. We also support urgent orders when possible.

We accept T/T, PayPal, Western Union, and Trade Assurance. A 30% deposit is required, and the balance is paid before shipment.

Yes, we ship to most countries worldwide. You can choose express, air freight, or sea freight depending on your needs and budget.

We have strict QC procedures including material inspection, on-line monitoring, and final quality checks before shipment. Each batch is recorded and traceable.

Absolutely. We provide flexible MOQs, fast response, and design support tailored for new brands to help them grow step by step.