Shipping & Delivery

FAQ

Do you accept wholesale orders and OEM/ODM customization?

Yes. Outalix is a manufacturer and trader serving wholesalers and brand clients in Europe and the US, and we support OEM/ODM. Custom logos start from 100 pieces for bottles and hydration bladders, and from 300 pieces for backpacks and vests.

What is the minimum order quantity?

In-stock orders start from 1 piece. MOQ for custom logo orders depends on the product category as noted above.

What are your sample and bulk lead times?

Samples usually take 10 days and bulk orders usually take 25 days, confirmed by style, quantity and customization requirements.

Does the hydration backpack include a water bladder?

No, the hydration backpack does not include a water bladder. Bladders are sold separately and can be supplied together.

Do you supply major retail chains?

We supply Costco indirectly through our customers. We are not an official or direct Costco supplier.